FAQ-EN
Our aim is to be a reliable partner which provides all the support you need. We adopt a customer-focused approach, and satisfaction is our number one priority. Please see below if you have any questions regarding the ordering process, product and delivery information or complaint procedures. General queries are also covered.
Orders
We will be happy to alter your invoice address. Please note that we can only change the address if the invoice has already been settled.
Would you like to alter your invoice address? Please contact us at: https://www.haix.co.uk/serviceform/overview
If you would like to cancel your order, please contact us promptly during our consultation hours by phone: +49 (0) 8751 / 8625 889 or Live Chat. We will be happy to check the status of your order.